R & R Furniture + Mattress OUTLET in SANTA BARBARA

Online mattress related to SANTA BARBARA

Sleep Innovation Alden Memory Foam Mattress Review

Didn’t live up to my expectation

I purchased a 14" mattress for $521 three weeks ago. After all this time it still hasn't expanded past 12 1/2". In fact it stopped expanding after the first 24 hours. As you can see from the pic, there is extra material where the foam should have filled it. I could have saved a lot of money if I purchased the 12" bed but, would that bed just expand to 10 1/2"? This is FALSE advertisement! It's sad because I really love this company's pillows and was excited to buy a bed by them. Instead, I feel ripped off and misled. If this bed was advertised as a 12" and I got a 1/2 more, I would have been ecstatic! Come on people, size matters---especially in a product's description. —patterson

Far from what it is described

I was not happy with it; this bed is very firm with almost no give, which is not how it is described. I have been wresting with it since. I was hoping over time it would get better. After a year of sleeping on it I tried turning the mattress in hopes that my husband's side might have become softer than mine, but no such luck. I tried a $175 pillow top mattress cover, and every type of pillow you can imagine. In the end I have been dealing with hip pain and frequent headaches since I bought it a year and 5 months ago. The chiropractor is able to alleviate some of this, but never enough so the pain and discomfort is always there. I missed the return window as we were moving at the time and Amazon customer service was not able to get me an answer on how to return it before the deadline expired. Now I am stuck with this bed and still paying for it. 🙁 The only good thing I can say is that it's exactly as firm as it was when we bought it, unfortunately we did not want a firm mattress and it is not described as being a firm mattress.—T. Dugan